RHR, a leading recruitment agency, manages a robust portfolio with a focus on maintaining a strong candidate and client pipeline. However, they lacked a structured approach to outreach, resulting in inconsistent follow-ups to candidates and prospects, which led to missed opportunities.
They sought a solution to:
- Increase the volume and quality of conversations for candidate sourcing and business development.
- Streamline outreach processes to ensure consistent follow-up.
- Integrate seamlessly with their existing CRM, Bullhorn, to reduce administrative overhead.
Implementing SourceWhale
RHR implemented SourceWhale to automate and streamline their outreach efforts. The tool provided their consultants with the structured follow-up they needed to secure meetings with candidates and potential clients.
Key Benefits
- Enhanced Follow-Up: SourceWhale facilitated consistent and automated follow-up, crucial for achieving conversions after the seventh or eighth touchpoint.
- Integration with Bullhorn: The seamless integration reduced administrative tasks, ensuring that all outreach activities automatically updated in Bullhorn.
- Increased Outreach Efficiency: The user-friendly interface made it easier for the team to engage with more clients, significantly increasing outreach volume.
Results
Dramatic Increase in Outreach: Since implementing SourceWhale, RHR's outreach efforts surged by 500%. The ease of use and automation capabilities allowed their team to focus more on meaningful interactions rather than administrative tasks.
Revenue Impact: Within three months of using SourceWhale, RHR observed tangible revenue growth, directly attributed to the improved outreach and follow-up process.
Client Experience Enhancement: By leveraging SourceWhale, RHR could focus on delivering a better candidate experience and converting candidates into clients, thereby strengthening their business development strategy.
Quote
"SourceWhale has helped revolutionize the way we approach business development as a group. It’s much more joined-up and streamlined in comparison to what we were doing before.
It has consolidated our tech stack as everything that you put into SourceWhale automatically updates to Bullhorn so it cuts down on admin and duplication of work.
Since we’ve been live with SourceWhale, our outreach to clients has gone up by 500% because it's so easy to use, and we actually saw more revenue generated - and the team is great!"
Jason Ellis - Managing Director
Conclusion
RHR's experience with SourceWhale demonstrates the transformative impact of adopting a structured and automated outreach tool. For recruitment agencies looking to boost productivity, streamline processes, and increase revenue, SourceWhale offers a proven solution that integrates seamlessly with existing systems like Bullhorn.
